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This is explicitly mentioned in the terms for the product. *** ******** has actually contacted the consumer support team several times and has been informed that he was outside of the termination window. The item was purchase 4/14/2019 and the customer need to have called us by 5/13/2019 in order to cancel, he did not.

Danielle D ***** Senior Agreements Supervisor, Date: Mon, Jan 6, 2020 at 11:23 AMSubject: RE: ******** To: ******** @mybbb. org We have received the action from *** ******** *****, where he states that he didn't understand that the we clearly described that his Core Solutions might be negatively impacted on the occasion that he was sluggish with his billing responsibilities.

The membership contract every subscriber indications in order to access the Intense MLS Service mentions the following: Charges. You will timely pay all quantities due for gain access to and usage of the Intense MLS Service, and any Licensed Feeds. Charges are nonrefundable. You will pay all costs and expenditures, including reasonable lawyers' charges, Brilliant MLS might incur in collecting quantities due.

Bright MLS may change its charges and policies at any time. Authorized Feed means a data feed received by a Subscriber, or Customer's supplier on behalf of Subscriber, for IDX, VOW, Back-Office, Statistical, or other Intense MLSPremium Product pursuant to an application or broker permission on types supplied by Intense MLS.

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Tyler was slow in paying his billing commitments, his services would have been reactivated when he paid. Danielle D ***** Senior Contracts Supervisor, Grievance: ******** I am rejecting this action since: Regards, ******** ***** 07/25/2019Bright MLS came to offer their Advertising services and said this service was to promote Social media and drive traffic to the site.

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Additionally, they did not clarify that when I terminate the service the site that was set up is no longer in my sphere of influence. That is I thought the site would be mine and I might keep it up if I wished to update and utilize. This is an advertisement infraction and deceptive details.

BrightMLS

00 set up fee, therefore, the site must be mine to keep.  Need More Info?  - I canceled the month-to-month charge of $127. 00 considering that I have not seen any modifications and asked for a refund of the downpayment. I was ensured by their representative that I could cancel anytime if I was not pleased with the service.